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Assistance Programs

Rhode Island Energy

We’re here for you

If you’re struggling to pay your gas and electric bills on time, we can help. We offer multiple payment assistance programs tailored to meet your unique financial needs.

Get more time to pay

If you cannot pay your bill on time, we offer three payment extensions to help you pay your bill over time with no additional fees. Our Short-term Extension gives you 14 days from your due date to pay your balance, while our Long-term Extension allows you to pay your balance in up to three installments over 45 days. We also offer a Payment Plan so you can pay your balance in monthly installments over a 3- to 12-month period.

Check your eligibility

Assistance Programs

Rhode Island Energy
  • Shut-off protections

    You may qualify for shut-off protections if you meet certain conditions.

  • Customer advocate support

    You can get information about payment plans and assistance programs by connecting with a local support advocate through Customer Assistance Expos.

Billing options and savings opportunities

Rhode Island Energy

Budget Billing

Sign up for consistent billing amounts that help you plan your budget.

Learn about Budget Billing

Pay in person

Pay energy bills at no-fee cash locations near your home.

Find a payment center

Paperless billing

View and manage your bill online with paperless billing.

Enroll in paperless billing

Income-eligible Home Energy Assessment

A no-cost Home Energy Assessment can help you identify the best ways to save.

Schedule a Home Energy Assessment