Help Making Payments
If you need help, we are here for you.
More people than ever are struggling to make ends meet, and that could make it challenging to pay your home gas and electric bill on time. We understand and want to make it as easy as possible to get the assistance you need, when you need it.
6 ways we can help you manage your energy bill.
Everyone needs a little help sometimes. When you do, we're here for you with these payment assistance programs:
You may be eligible for a discount of up to 30% off your monthly energy bills based on your household income and size.
More Time to Pay
Payment plans are available to residential customers. Click the button for more information.
If you have a substantial past-due balance, you may qualify for a payment plan and forgiveness of a portion of your debt.
Divide your annual energy costs into 12 balanced monthly charges to keep the peaks and valleys out of your bill.
Grant Program (HEAP)
The Home Energy Assistance Program (HEAP) provides grants to assist income-eligible households in paying their energy costs.
We have tips, tools, and programs to help you save energy and money.
Customer Advocate Support
Not sure what assistance program is right for you? A Rhode Island Energy Customer Advocate will be happy to help.
Homes with infants and seriously ill, disabled and/or elderly residents may be protected from having their service turned off in the event of non-payment.
Easy ways to pay your monthly bill
Save Energy and Money
Get a no-cost home energy assessment and you may even qualify for a new, no-cost efficient heating system, water heater, and appliances, plus home insulation and air sealing of leaks.
Pay in Person
Rhode Island Energy offers many easy ways to pay your energy bills, including at no-fee cash locations near your home.
Other Ways to Pay
Pay by mail, over the phone, or receive and pay your bill online through paperless billing and automatic payments.