Elderly Protection
Rhode Island EnergyHelp maintaining service for eligible older adults
If everyone living in your household is age 62 or older, you may qualify for protections that can help you maintain service and reduce the risk of disconnection when eligibility requirements are met.
This protection may be right for you if:
Everyone living in your household is age 62 or older.
What you'll need
- A completed Elderly Protection form (pdf)
- Proof of age for all household members. Examples of this documentation may include:
- Driver's license
- Birth certificate
- Passport
- Military ID
- Marriage certificate
You may choose a third-party contact to receive notices related to service disconnection. The designated individual is not responsible for paying your bill.
Protection lasts for 12 months and may be renewed if you continue to qualify.
How to apply
You can apply for these protections online, by mail, or by fax.Online
- Complete the Elderly Protection form (pdf)
- Visit our secure file transfer portal
- Select Upload and attach your completed documents (JPG, PDF, PNG, DOC, or TIFF)
- Enter your email address in the From field
- Enter “AccountProtections” in the To field
- Enter your service address, including city and state, in the Subject field
- Include your full legal name and phone number in the Message field
- Select Drop Files Off to submit
Rhode Island Energy
PO Box 25215
Lehigh Valley, PA 18002-5215
Fax
401-955-6617
What to know before applyingProtection programs are not financial assistance programs and are available to residential customers only. Eligibility, documentation requirements, and protection periods vary by program. While these protections may provide additional safeguards, customers remain responsible for paying for the electric and gas service they use.
Need additional help?If you have questions after submitting your documentation, or need assistance completing the process, please call us at 855-743-1101.