Financial hardships have impacted many of us. We can help you get back on track.
If you’re participating in the Home Energy Assistance Program (HEAP) and have a balance of at least $300 that’s more than 60 days past due, you may be eligible for this solution. The Forgiveness Program, also known as the Arrears Management Program or AMP, allows you to get on a payment plan. If you make payments on time, a portion of your past-due amount will be forgiven, up to $1,500 per year.
- If your account is still active, no down payment is required.
- If your service has been shut off for non-payment, a 25% down payment of the balance due is required.
If you are not participating in the Home Energy Assistance Program (HEAP), or you don't meet the Forgiveness Program/Arrears Management Program guidelines, we do offer other payment agreement options at More Time to Pay.