Rhode Island Phone Numbers
A complete list of Rhode Island Energy phone numbers for customers in Rhode Island.
| Gas Emergencies | 1-800-640-1595 or 911 24-Hour Assistance |
| Report an Outage | 1-855-RIE-1102 24-Hour Assistance |
| Customer Service |
Electric: 1-855-RIE-1101 For the fastest service, please call from the primary phone number on file in your account settings. Also, have your account number on hand before calling, especially if you have more than one service address. Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone key pad. Hearing/speech impaired customers may call 711 and provide the support number above. |
| Credit and Collections |
Electric: 1-855-RIE-1104 |
| Payment Arrangements |
Electric: 1-855-RIE-1104 |
|
Claims |
Note: Claims for our Newport and Middletown customers impacted by the gas outage incident in January only: |
|
Specialized Commercial Group |
1-855-RIE-1101 |
|
New Service, Gas pipe Installations & Natural Gas Conversions |
1-855-RIE-1106 Monday - Friday, 8:00am - 5:00pm |
|
Dig Safe |
1-888-DIG-SAFE (1-888-344-7233) |
|
Credit/Debit Card Payments via Speedpay (ACI Worldwide) |
1-888-849-4310 |
| Meter Reading Submissions | Electric: 1-855-RIE-1104 Gas: 1-800-870-1664 |
| Tree trimming | 1-855-RIE-1101 |